If you've never logged in to your account, please contact us for more help. If you have BT Sport as an add-on or a Swappable on a Smart Plan, it will be removed from your account. If you do not purchase a calling add-on, then any calls you make will be charged at our standard call rates, which can be found in our price guide at ee.co.uk/homepricing. Find out what to do if your broadband seems a bit slow. This means you can browse, download, stream videos and play games online without worrying about usage caps or extra costs. We’ll tell you your minimum guaranteed speed when you sign up to EE Broadband. !”£$%^&*(), entering a username that isn't recognised on our system, entering an email address that hasn't been registered (and validated) to log in to, entering an email address that you've registered to check My EE for your mobile device, entering a password that doesn't match your username or email address, if you signed up to EE Broadband, your account username will look like, if you originally signed up for Orange, Wanadoo or Freeserve, it will look similar to, if you've logged in to your broadband account before and entered a personal or preferred email address, you can also use this to log in. A standard installation charge of £50 will be added to your first bill. Norton Security: 12 month subscription to Norton Security Premium for up to ten devices worth £79.99. This is the speed at which data is transferred from your router to any devices you’ve got connected to it e.g.

To do this: Top tip: follow the link to go straight to the sign up page. Your actual speed will be dependent on your location, phone line, home wiring, wi-fi connection and time of day. Remember - for all our webmail email services, you'll need to enable cookies on your device or computer. If you can't find your welcome email, the tips below will help: Remember - for all our webmail email services, you'll need to enable cookies on your device or computer.

Based on your address:46A Edmondscote Road Leamington Spa CV32 6AQ. The monthly price shown, any add-ons and all out of bundle charges will increase from 31st March every year by the Consumer Price Index rate of inflation published in January that year, plus 3.9%. To retain your data boost when you upgrade or change your pay monthly phone plan, your home broadband plan must still be active, and you must be moving to or remaining on a pay monthly phone plan.

Offer available to customers joining EE broadband for the first time. 5GB/20GB boost added to mobile only and cannot be added to 4GEE Home device. This make FTTP Full fibre broadband the fastest type of fibre you can get (subject to FTTP availibility in your area). EE High Speed Internet is an internet service provider which operates in United Kingdom.Currently it ranks on the place 6 from 435 providers in United Kingdom. We've noticed there is a pending change on the current line into your home. able to bring your telephone number to EE.

We sent them in a welcome email to your preferred email address. If the mail doesn't arrive, check your junk mail folder. After registration your BT ID can be used to access BT Sport on your Apple 4K TV and other compatible devices. You'll see a page letting you know your email address has been saved. Answer the question correctly and you'll be able to enter a new password. Your actual speed may vary based on factors including: Learn more about broadband speeds, including how to improve them, at ee.co.uk/speed. Broadband, mobiles, banking, insurance and energy utility comparison Uswitch Limited is authorised and regulated by the Financial Conduct Authority (FCA) under firm reference number 312850. Not available with 30 day SIM plans or non-lead sharer plans.

If you want to keep the current telephone number you should contact Check your speed and see whether you can get our Fibre and Fibre Max plans using the post code checker above. Subscription automatically renews for year 2 (currently £34.99).

Your email username looks like one of these examples: If your EE username looks like yourname, simply add .orangehome.co.uk on the end for email. Make sure no large objects are blocking the router or that it’s hidden away in a cupboard, Plug your router into the master socket rather than using an extension, Make sure your devices have the latest software and that you’re using the most recent internet browser, Check your settings and security. The times shown for each task are based on our average download speeds. This includes the postcode you entered at the time you signed up. Fibre Plus broadband: We estimate that your line can support download speeds of between 61Mb/s and 72.8Mb/s, and upload speeds of between 17.3Mb/s and 18.2Mb/s. Broadband speed is impacted by the type of cable into your home and the distance from your house to the nearest exchange (either the local telephone exchange or the cabinets you see in the street). Here you can quickly find and compare all the major superfast fibre broadband providers and their best fibre and broadband packages. BT Sport: Initial registration must be carried out on a smartphone containing an EE SIM.

We'll send you an email to your preferred email address. If it doesn't recognise your phone number, use the Address Checker, not the Postcode Checker. Don't worry - broadband passwords in this format can't be used to access your account online or email. This is the minimum speed you can expect from your broadband. The support team of your security will be able to offer more advice if this is the case. check your junk mail folder - it may have been picked up as a spam message in error, check you entered an email address provided by another service provider - sorry, this can't be your Orange, Wanadoo or Freeserve address, try sending the message again - you'll be asked to enter your address again next time you log in to your account or from. How to reset your password >. If we can’t sort out the issue, you can leave EE without charge. You chose (or were given) your username when you first registered for broadband. Traditional broadband comes into your home via a telephone line, using two main types of cable – copper (ADSL) and fibre (fibre optic). Data fair use policy may apply when roaming. Full details of your estimated line speed, how they may be affected and what you can do if you have any problems will be sent to you via an email. Remember, it will look like one of our examples below: If you're unable to find your username, contact us for more help. Broadband and Apple TV 4K with BT Sport: Standard Broadband £34 a month, £42 a month from month 19; Fibre £38, £45 a month from month 19; Fibre Plus £42, £47 a month from month 19; Fibre Max 145 £50, £55 a month from month 19; Fibre Max 300 £57, £63 a month from month 19, Fibre Max 900 £69, £71 month 19. Enter your new password and confirm your new password. If you select Fibre Max 1 Broadband, your broadband speed will be capped to 150Mb/s. If you receive speeds significantly below the range quoted to you, please contact us. The speed range provided is only an estimate. For help logging in to your broadband account, pick from one of the options below: A couple of days after you sign up for broadband we'll create a username and password which you can use to sign up to My EE. Find the best spot for your router. You can usually keep your landline number. Will I be able to keep my existing landline number? Lots of factors can impact the speed, including: The main considerations when choosing the right broadband speeds are: 1. For more help, see our guide manage your home broadband, home phone and EE TV account online. You can also find out how to change your Home Broadband password. 3. Stream on up to two compatible devices simultaneously. You'll find more information about this in our cookies guide.

(subject to FTTP availibility in your area).

If it doesn't recognise your phone number, use the Address Checker, not the Postcode Checker. You can now use your preferred email address to log in to your account. Set "Auto-Renewal" to "off" in your Norton account to avoid subscription charges. You've got ten attempts to get the answer right. Unlimited means unlimited. We'll automatically set it up after you've selected your parental control options. If you're entering your @fsmail username or password incorrectly, you'll get the error your email address or password are not recognised. Tip: if you have any problems, follow the link to go straight to the log in page.

If you choose to cancel within the 14 days, you will be required to return any equipment received and may have to cover the cost of return.

If you select Fibre Max 1 Broadband, your broadband speed will be capped to 150Mb/s.

If you can't find your password contact us for more help. You'll get this error if you've entered your username in an incorrect format. Early cancellation credit: Only available to customers who are in contract with another provider for their broadband and calls subscription on the date they join EE broadband and paid charges incurred for leaving early (for example “early termination” or “early cancellation” charges, does not include standard monthly or outstanding call charges), evidence of which must be provided by uploading electronic copies at http://50credit.ee.co.uk/, where instructions on how to do this are provided. Use our EE broadband checker It is highly likely that you will be able to get EE broadband because the wide ranging BT infrastructure (used by EE) covers most of the UK. You'll get the error sorry, but we didn't recognise this login if you've entered your username incorrectly. If you select Fibre Plus Broadband, your broadband speed will be capped to 76Mb/s. The Fibre Max set-up fee of £50 is payable and will appear on your 1st bill. Top tip: go to ee.co.uk/bblogin to go straight to the log in page. 4K resolution requires 4K-capable TV.

But don’t confuse Megabits with Megabytes (MB).

Enter the answer to the security question and click, Enter a new password, confirm your password and click, That's it - your password will be changed. The number of internet users in your household This is the speed at which data is transferred from your local exchange to your router and is also known as ‘access line speed’. 20GB available to: (1) new and existing customers on a 4G pay monthly phone plan who sign up to Fibre Max Broadband (2) new and existing customers on a 5G pay monthly phone plan who sign up to Fibre, Fibre Plus or Fibre Max Broadband, or 4GEE Home. Simply replace the numbers in the password, with the ones found in your username. We'll be in touch as soon as this has been arranged for you.

Note: your broadband online account (including your username and password) is different to your mobile phone, 4GEE WiFi and tablet.

Please confirm would like to proceed with this order. You'll get the error Sorry, this answer is wrong.

You're on your way to brilliant EE broadband. When you download and use the BT Sport app on a mobile device, you will use data that may decrement from your price plan’s inclusive allowance. EE High Speed Internet Speed Test - … Monday - Friday: 9.00am - 9.00pm This will provide a provisional check of your ability to receive reliable Broadband services. The Home Broadband log in page will open. To phone EE: Dial Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV. It’s important to remember the home environment of your router will also affect the speeds you receive; learn more here. We’ll tell you your minimum guaranteed speed when you sign up to EE Broadband. To phone EE: Dial Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

Devices must use at least Android 4.1, Windows 10 or iOS 9 operating systems. If you're not sure what broadband speed you need, tap the tasks to find out how quickly you could get them done with our plans.If you have lots of people in your household, lots of devices connected to the internet, or like to game or stream 4K video, you’ll probably benefit from faster plans.